 
A message from Daniel Dean
Wilhelm
Founder of D.K. Rolling Outfitters, Inc.First and foremost, Thank You
for considering doing business with our company. I believe that
many companies have forgotten that they cannot survive without you
and me the consumer choosing to do business with them. Fact is
there are very few circumstances where we do not have a choice of
where and whom we choose to do business with to obtain any
particular product. “Customer No Service” is a term that would not
exist if only more companies maintained their focus on the consumer
being the only source of survival and not as a liability. When you
find a company offering quality products and superior customer
service you often feel like family when you do
business with them. That is why we invite you to join the DKRO
Family. When you make a purchase from us, it is not the final step
in the transaction process, but rather the beginning — the place
where true customer service begins.
Those principals are the foundation of our company, but why are
we here? Besides a passion for water sports and outdoor adventures,
I have always had a certain reverence for companies such as the
Sharper Image that have a reputation for high quality or exclusive
products. The concept behind D.K. Rolling Outfitters™ is to be the
Sharper Image for Outdoor Adventure Gear, offering high quality
products that are leaps and bounds ahead of similar products. We
all have had circumstances arise that made us wish we had spent a
few dollars more for the better product, when the cheaper one ended
up costing more in the end. While researching and shopping for our
own kayak trailer we saw and contemplated buying cheaper trailers.
However, when we found the RACKandROLL® Personal Gear Trailer, we
were so impressed with the quality and huge step ahead of any other
personal gear trailer on the market, we established D.K. Rolling Outfitters™
to bring RACKandROLL® to Florida’s First Coast,
and now proudly serving the Nation with online and phone sales. |